Privacy policy
Last updated: October 18, 2026
1. Who We Are
The PINNACLE TRANSLATIONS website is operated by Nola Films, an Israeli company operating under the commercial name PINNACLE TRANSLATIONS (the “Company,” “we,” or “us”).
The Company is the data controller responsible for the personal information described in this policy.
Privacy contact: benbank153@gmail.com
This policy explains how we collect, use, store and disclose personal information in connection with the website and enquiries submitted through it.
2. Information We Collect
When you contact us through the website, we collect the information you provide in the contact form: your name, telephone number, email address and message.
We may also retain correspondence relating to your enquiry and, if you subscribe to marketing emails, records of your consent and subscription preferences.
The website is built on Wix. Depending on the platform’s operation and the website settings, technical information may also be processed, such as your IP address, browser and device details, access times and operational or security logs.
The website does not accept document or file uploads and does not collect payment details. Please do not include documents for translation, sensitive personal information, confidential material or third-party information that you are not authorized to disclose in the message field.
3. Providing Information Is Voluntary
You are not legally required to provide personal information through the contact form. Providing it is voluntary.
However, without sufficient contact details or information about your enquiry, we may be unable to respond or assist you.
Subscribing to marketing emails is optional and is not a condition for submitting an enquiry or receiving a response.
4. How We Use Information
We use personal information to:
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Respond to enquiries and communicate with you about translation services.
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Understand your requirements and prepare quotations at your request.
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Manage enquiry records and related correspondence.
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Operate, maintain and protect the website and prevent misuse.
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Comply with legal obligations and establish, exercise or defend legal claims.
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Send marketing emails about our services, content and offers, if you separately consent to receive them.
Where applicable law requires a legal basis for processing, we rely, as appropriate, on steps taken at your request before entering into a contract, our legitimate interests in managing enquiries and securing the website, compliance with legal obligations, and your consent for marketing emails or other activities requiring consent.
5. Marketing Emails
We may offer you the option to subscribe to marketing emails from PINNACLE TRANSLATIONS.
Marketing emails will be sent only after you give separate, affirmative consent. Submitting the contact form or reading this policy does not, by itself, constitute marketing consent.
You may unsubscribe at any time using the unsubscribe option in an email or by contacting benbank153@gmail.com. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Unsubscribing from marketing does not prevent us from responding to your enquiries or sending necessary communications relating to services you request.
6. Service Providers and Disclosure
Personal information may be accessible to authorized Company personnel and service providers where needed for the purposes described in this policy.
These may include Wix, website administration and technical support providers, email providers and, if marketing emails are introduced, a mailing service provider.
We will provide such access only as necessary for the relevant service and subject to appropriate confidentiality and data protection arrangements.
We do not sell personal information or provide contact details to third parties for their own independent marketing.
We may disclose information where required by law or a binding order, or where reasonably necessary to protect legal rights, address fraud or security incidents, or handle legal proceedings.
7. Storage and International Transfers
Information may be stored in Wix systems, Company email systems and other systems used to manage enquiries and, if applicable, marketing subscriptions.
Wix and other service providers may process or store information in Israel and other countries. The level of legal protection may differ between countries.
Where international transfers are subject to legal requirements, we will use the safeguards required by applicable law. Further information about relevant safeguards may be requested using the contact details above.
8. Cookies and Technical Information
The Wix platform may use cookies and similar technologies for core website functions, security and operational purposes, according to the website’s configuration.
As of the date of this policy, the Company has not connected the website to additional analytics or advertising tools, such as Google Analytics or advertising pixels.
You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality. Where consent is required for non-essential cookies, we will request it before activating them.
If additional analytics or advertising tools are introduced, we will update the relevant notices and obtain consent where required.
9. Retention
We retain personal information for as long as reasonably necessary to handle enquiries, manage related communications, meet legal obligations and resolve disputes.
For marketing subscriptions, we retain the necessary details until you unsubscribe or the mailing list is discontinued, subject to periodic review.
We may retain limited consent records and suppression details after unsubscribing where necessary to demonstrate compliance and prevent further marketing messages.
Information that is no longer needed will be deleted or anonymized, subject to applicable retention requirements and backup deletion cycles.
10. Information Security
We will apply reasonable technical and organizational measures appropriate to the nature of the information and the risks involved, including limiting access to authorized persons.
No online transmission or storage system is completely secure, and absolute security cannot be guaranteed.
Please avoid sending sensitive or confidential information through the website’s contact form.
11. Your Rights
Under applicable Israeli law, you may request access to personal information about you held in a database and request its correction or deletion if it is inaccurate, incomplete, unclear or outdated, subject to the conditions set by law.
Depending on the law applicable to you, you may also have rights to request erasure, restriction of processing, data portability or to object to certain processing.
Where processing is based on consent, you may withdraw it at any time. If the GDPR applies to the processing of your information, you may also lodge a complaint with a competent supervisory authority.
To exercise your rights, contact benbank153@gmail.com. We may need to verify your identity. Requests will be handled within the periods required by applicable law, subject to legal exceptions and retention obligations.
12. External Websites
The website may contain links to external websites. Their handling of personal information is governed by their own privacy policies.
13. Changes to This Policy
We may update this policy to reflect changes in the website, our practices or legal requirements. The updated version will be published on this page with its revision date.
Where required, we will provide an additional notice or seek fresh consent before using previously collected information for a new purpose.
14. Contact
For privacy enquiries or requests concerning your personal information, contact Nola Films, the operator of PINNACLE TRANSLATIONS, at: